RETURN / EXCHANGE POLICY
Warranty Service While all of the above applies to customer returns/exchanges. It is subject to products condition. In such a scenario Kirtivallabh Private Limited reserves the right to decide on a case to case basis.
Dear Customer,
In order to help you better, we bring you few easy steps of RETURN / EXCHANGE POLICY of goods purchased from us.
Any product can be exchanged / returned within 7 days from the date of purchase (including the date of purchase) at the store from where it was purchased. Please note:
• Produce your Kirtivallabh Private Limited membership card along with relevant original invoice at the time of return
• Packaging should be intact with price tags / barcodes and the product should be in saleable condition
• Free gifts, if any, should also be returned at the time of the product being returned
• Refunds shall be issued via a Credit note only. No cash refunds shall be made
• Credit notes are valid for 6 months against a single purchase and against the same membership card in which it was purchased originally
• The credit note, if lost, cannot be reissued
Return & Exchange is not applicable to – ( Exclusive )
• Fruits/Vegetables/Meat/Fish/Dairy/Frozen food/Loose Commodities
• Liquor & Tobacco, Undergarments, Socks and Handkerchief, Mobiles and Cameras
• Cosmetics , Perfumes or any other liquid articles
• Products that are near expiry ( less than 7 days shelf life left) / expired / damaged post purchase will not be returned / exchanged
• Products that are under clearance sale
• Products that have lost their original condition but not expired / damaged
While all of the above applies to customer returns/exchanges. It Is subject to products condition. In such a scenario Kirtivallabh Private Limited reserves the right to decide on a case to case basis
Warranty Service
• Remember to obtain warranty stamp for all applicable products from the Freebie Counter after purchase
• After Sale Services and replacement, if any, for products under warranty, will be provided only by the Authorized Service Centers of the respective brands/manufacturers.
For further information or policies or any other queries contact us at 9589466999 or write to us on info@kirtivallabh.com . You can also contact our staff at the store entrance. For any further details please visit us on www.kirtivallabh.com